Benifex OneHub

All Systems Operational

About This Site

Welcome to the Benifex Status Page!

We are here to provide you with the latest updates and ensure uninterrupted service. In the event of any service interruptions, we will promptly post updates here. Additionally, you have access to a comprehensive record of past incidents, including detailed root cause analyses and the preventive measures we have taken.

To stay informed about incidents as they occur, you can subscribe to updates using the button in the top right of the screen.

Please be aware that our OneHub Benefits platform undergoes scheduled maintenance every Wednesday evening to optimise its performance and enhance your experience

OneHub | Benefits Operational
OneHub | Recognition Operational
OneHub | Reward Operational
OneHub | Home Operational
OneHub | Discounts Operational
OneHub | SFTP Operational
OneHub | Connect Operational
Documentation Portal Operational
Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 6, 2025

No incidents reported today.

Dec 5, 2025
Resolved - This incident has been resolved.
Dec 5, 09:53 UTC
Update - After a period of monitoring we are happy to mark this incident as resolved. Our Third party provider has been able to mitigate the issue with a patch. We apologise for any issues this may have caused and thank you for your patience.
Dec 5, 09:53 UTC
Monitoring - A third party provider has implemented a fix and we are seeing traffic return. We will monitor the incident closely to ensure resolution.
Dec 5, 09:15 UTC
Update - We are continuing to investigate this issue.
Dec 5, 09:03 UTC
Investigating - We are currently experiencing an issue causing intermittent access to the OneHub product suite.

Our upstream provider is aware of the issue and are working to identify the root cause. We are closely monitoring their progress and will post an update as soon as we have more information.

We sincerely apologise for any inconvenience this may be causing.

Dec 5, 09:03 UTC
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.