All Systems Operational

About This Site

Welcome to the Benifex Status Page!

We are here to provide you with the latest updates and ensure uninterrupted service. In the event of any service interruptions, we will promptly post updates here. Additionally, you have access to a comprehensive record of past incidents, including detailed root cause analyses and the preventive measures we have taken.

To stay informed about incidents as they occur, you can subscribe to updates using the button in the top right of the screen.

Please be aware that our OneHub Benefits platform undergoes scheduled maintenance every Wednesday evening to optimise its performance and enhance your experience

OneHub | Benefits Operational
OneHub | Recognition Operational
OneHub | Reward Operational
OneHub | Home Operational
OneHub | Discounts Operational
OneHub | SFTP Operational
OneHub | Connect Operational
Documentation Portal Operational
Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 29, 2026

No incidents reported today.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Resolved - The issue has been resolved by Google Cloud and services are operating normally.
Oct 20, 14:02 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 11:55 UTC
Monitoring - Services are becoming available again in Google Cloud and access to the product has been restored. We will continue to monitor as services continue to come online.
Oct 20, 11:47 UTC
Update - Google Cloud Engineers have confirmed an issue within the europe-west2 region, affecting network services across virtual machine infrastructure.

We continue to monitor with Google Cloud support, and will provide an update where possible.

Oct 20, 10:07 UTC
Update - Google Cloud Engineers have confirmed an issue within the Virtual Private Cloud, affecting network services across virtual machine infrastructure in several locations worldwide.

We continue to monitor with Google Cloud support, and will provide an update where possible.

Oct 20, 08:21 UTC
Identified - Google Cloud support have confirmed an ongoing issue within the Google Cloud infrastructure, within europe-west-2 zone-b.

We will continue to monitor the situation.

Oct 20, 07:08 UTC
Investigating - Our engineering teams have been made aware that benefits services are unresponsive. Upon investigation this appears to be a regional issue within the Google Cloud hosted infrastructure.

We are monitoring internally and working with Google Cloud support to identify the cause of the 3rd party problem.

Oct 20, 06:49 UTC

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.