The issue has been resolved by Google Cloud and services are operating normally.
Posted Oct 20, 2026 - 14:02 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 20, 2026 - 11:55 UTC
Monitoring
Services are becoming available again in Google Cloud and access to the product has been restored. We will continue to monitor as services continue to come online.
Posted Oct 20, 2026 - 11:47 UTC
Update
Google Cloud Engineers have confirmed an issue within the europe-west2 region, affecting network services across virtual machine infrastructure.
We continue to monitor with Google Cloud support, and will provide an update where possible.
Posted Oct 20, 2026 - 10:07 UTC
Update
Google Cloud Engineers have confirmed an issue within the Virtual Private Cloud, affecting network services across virtual machine infrastructure in several locations worldwide.
We continue to monitor with Google Cloud support, and will provide an update where possible.
Posted Oct 20, 2026 - 08:21 UTC
Identified
Google Cloud support have confirmed an ongoing issue within the Google Cloud infrastructure, within europe-west-2 zone-b.
We will continue to monitor the situation.
Posted Oct 20, 2026 - 07:08 UTC
Investigating
Our engineering teams have been made aware that benefits services are unresponsive. Upon investigation this appears to be a regional issue within the Google Cloud hosted infrastructure.
We are monitoring internally and working with Google Cloud support to identify the cause of the 3rd party problem.